PRIVACY POLICY

This Website collects some Personal Data from its Users.

Data Controller

LABIRINTO.CH
Cittadella Street 16
Owner contact email: il@labirinto.ch

Types of data collected

Among the Personal Data collected by this Website development, either independently or through third parties, there are: Cookies, Usage data, name, surname, telephone number, VAT number, company name, address, email address and city.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing of the collected data

Processing methods
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes.
In addition to the Data Controller, in some cases, other subjects involved in the organization of this Web Site (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data.
The updated list of Data Processors can always be requested from the Data Controller.

Legal basis for processing
The Owner processes Personal Data related to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to such processing.
    However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.
  • However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

    Location
    Data are processed at the Holder’s operational offices and at any other location where the parties involved in the processing are located.
    For more information, please contact the Data Controller.
    The User’s Personal Data may be transferred to a country other than the country in which the User is located.
    To obtain further information on the location of the processing, the User may refer to the section on details on the processing of Personal Data.
    The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Controller to protect the Data.
    Should any of the transfers just described take place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting it at the contact details given at the beginning.

    Retention Period
    Data are processed and retained for the time required by the purposes for which they were collected.
    Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied.
    The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may retain Personal Data longer until that consent is revoked.
In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted.
Therefore, at the expiration of this period the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

Purposes of the Processing of Collected Data

User Data is collected to enable the Owner to provide its Services, and may be used for the following purposes: Statistics, Contacting the User, Payment Management, Content Commenting, Contact Management and Message Sending, Interaction with social networks and external platforms, and Displaying content from external platforms.
To obtain further detailed information on the purposes of processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc.
(“Google”).
Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize ads in its advertising network.
Personal Data collected: Cookies and Usage Data.
Processing Location: United States – Privacy PolicyOpt Out.
Privacy Shield Adherent.

Contact / registration form (this Website)
The User, by filling out the contact / registration form with his/her Data, consents to their use to respond to requests for information, quotation, or any other nature indicated by the header of the form.
Personal Data collected: first name, last name, company name, email, address, city, telephone number, VAT number.

Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that such a service is installed, it is possible that, even if Users do not use the service, it may collect traffic data related to the pages where it is installed.

YouTube Video Widget (Google Inc.)
YouTube is a video content display service operated by Google Inc.
which enables this Web Site to embed such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Privacy Shield Adherent.

Video Vimeo (Vimeo, LLC)
Vimeo is a video content display service operated by Vimeo, LLC that allows this Web Site to embed such content within its pages.
Personal Data Collected: Cookies and Usage Data.
Place of Processing: United States – Privacy Policy.

Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that such a service is installed, it is possible that, even if Users do not use the service, it may collect traffic data related to the pages where it is installed.

Google Maps Widget (Google Inc.)
Google Maps is a map display service operated by Google Inc.
which enables this Web Site to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Privacy Shield Adherent.

Payment Processing
Payment processing services allow this Web Site to process payments by credit card, wire transfer or other means.
The data used for payment is acquired directly from the operator of the requested payment service without being processed in any way by this Web Site.
Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PostFinance E-Payment
E-Payment is a payment service provided by PostFinance AG, which enables the User to make online payments.
Personal Data collected: various types of Data as specified by the privacy policy of the service.
Place of processing: See PostFinance’s privacy policy – Privacy Policy.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.
In particular, the User has the right to:

  • Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his or her Personal Data.
  • Object to the processing of their Data. Users may object to the processing of their Data when it is done on a legal basis other than consent.
    Further details on the right to object are provided in the section below.
  • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the processed Data.
  • Verify and request rectification. The User can check the accuracy of their Data and request that it be updated or corrected.
  • Obtain restriction of processing. When certain conditions are met, the User may request the restriction of the processing of its Data.
    In this case, the Data Controller will not process the Data for any purpose other than its preservation.
  • Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have it transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller.
    This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, a contract to which the User is a party or contractual measures related thereto.
  • Propose complaint. The User may file a complaint with the relevant data protection supervisory authority or take legal action.

Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller, or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds related to their particular situation.
Users are reminded that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons.
To find out whether the Data Controller processes Data with direct marketing purposes, Users may refer to the respective sections of this document.

How to Exercise Rights
To exercise User rights, Users may address a request to the contact details of the Controller set out in this document.
Requests are filed free of charge and processed by the Holder as soon as possible, in any case within one month.

More information about the treatment

Defense in Court
The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Web Site or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific Disclosures
Upon the User’s request, in addition to the information contained in this privacy policy, this Web Site may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

System Logs and Maintenance
For operation and maintenance purposes, this Website and any third-party services it uses may collect System Logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Responding to “Do Not Track” requests
This Web Site does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is encouraged to consult their respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller.
Therefore, please consult this page regularly, referring to the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

Definitions or legal references

Personal Data (or Data)
Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This is the information collected automatically through this Web Site (including by third party applications integrated into this Web Site), including: the IP addresses or domain names of the computers used by the User who connects with this Web Site, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User’s operating system and computer environment.

User
The individual using this Web Site who, except where otherwise specified, is the same as the Respondent.

Data Subject
The natural person to whom the Personal Data relate.

Data Processor (or Manager)
The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Web Site.
The Data Controller, unless otherwise specified, is the owner of this Web Site.

This Web Site (or this Application)
The hardware or software tool by which Users’ Personal Data are collected and processed.

Service
The Service provided by this Web Site as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie
Small piece of data stored in the User’s device.

Legal references
This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy applies exclusively to this Website.

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